Legal Registry & Operations

Store Terms of Purchase

These Store Terms govern all purchases made through sites operated by The Fort That Holds LLC (“we,” “our,” or “us”). By completing a purchase, you agree to these Store Terms and any product‑specific terms referenced during checkout.

Digital Delivery

All products sold are delivered digitally. Delivery may occur via direct download, email, or authenticated access to a secure portal. We do not ship physical goods.

Final Sale

All sales of digital products are final once access is granted, unless otherwise stated at the time of purchase. This policy is consistent with common e‑commerce practice that separate refund terms should be clear and accessible.

Access & Revocation

Access may be revoked without refund if there is a refund, chargeback, payment dispute or material misuse of the product. These measures protect both the seller and other customers.

Governing Law

These Store Terms are governed by the laws of the State of Arizona, without regard to conflict‑of‑law principles. Any dispute arising under or relating to these Store Terms shall be brought in the courts located in Arizona.

Content Notices & Disclaimers

The following notices apply to written materials published by The Spiral Forge (a trade name of The Fort That Holds LLC) and to audio or music files distributed through our sites. These notices clarify what our materials are and what they are not, reducing liability risks by setting correct expectations.

Fiction & Creative Works

Fictional works are creative expressions. Characters, events, and situations are fictional or presented for narrative purposes. These works are not intended to represent factual accounts or provide advice.

Non‑Fiction & Research

Non‑fiction and research materials are provided for informational and analytical purposes only. They reflect personal perspectives, interpretation, and synthesis. They do not constitute legal, medical, financial, or professional advice.

Workbooks & Trauma‑Related Materials

Music / Audio Downloads

Music files are offered for listening and personal enjoyment. They are provided “as‑is,” without warranties, and no commercial license is granted. Redistribution or resale requires separate written permission.

No Professional Relationship

Use of any of these materials does not create a therapist‑client, counselor‑client, medical, fiduciary, or professional relationship.

Privacy & Data Notice

We respect your privacy and strive to collect as little personal data as possible. Our sites use commerce and authentication services, so we must collect certain information to deliver products and communicate with you.

What We Collect

• Contact Information: We collect your email address and name when you make a purchase or register for access to the Vault. This information is used solely to provide access, send purchase confirmations and updates.
• Payment Details: Payments are handled by third‑party processors such as Stripe. We do not store your complete payment details. The processor may provide us with limited transaction metadata (e.g., last four digits of card, payment amount, and transaction ID) for record‑keeping.
• Authentication Data: If you log in via a third‑party identity provider (e.g., Google OAuth), we receive your unique identifier to ensure that download access is tied to your account.
• Usage Data: We may collect aggregated data about downloads and portal usage to maintain service quality. This data is not used to track individual browsing or to build user profiles.

How We Use Your Data

Your information is used solely to deliver products you purchased, authenticate access, and communicate about updates. We do not sell or share your personal data with third parties for advertising purposes.

Data Retention

We retain transaction and account information only as long as necessary to comply with legal obligations, maintain security and provide support. We do not collect or store the content of your interactions with our products.

Cookies & Tracking

We use minimal cookies necessary for portal authentication and payment processing. We do not use cookies for behavioural tracking or advertising. Third‑party services (e.g., Stripe) may set their own cookies to process payments.

Your Rights

You may contact us at any time to request a copy of the personal data we hold about you or to request deletion of your data.

Master Software License Agreement (MSL)

This Master Software License Agreement ("Agreement") is between The Fort That Holds LLC, an Arizona limited liability company ("Licensor"), and the purchaser or user ("Licensee"). By checking the acceptance box, paying for, downloading, installing, or using any licensed software product ("Product"), Licensee agrees to be bound by this Agreement and the applicable Product Schedule. This license is not a sale of the software; Licensor retains all ownership rights.

1. License Grant

Licensor grants Licensee a non‑exclusive, perpetual, non‑transferable license to install, use and modify the Product solely on websites owned or controlled by Licensee for Licensee's own internal purposes, subject to this Agreement and the applicable Product Schedule.

2. Non‑SaaS / Infrastructure Responsibility

The Product is provided as self‑hosted software. Licensor does not provide hosting, model access, moderation, monitoring or operational support. Licensee is solely responsible for all hosting, APIs, model usage, bandwidth, security and other operational costs associated with deployment and use of the Product.

3. Third‑Party Services & Liability Allocation

• Third‑Party Services: The Product operates using third‑party models, APIs and services that Licensee selects and configures. Any obligations, restrictions or liabilities arising from such services are governed by the terms of the applicable third‑party provider. Licensor does not supply, operate or control any models, content or outputs.
• Primary Responsibility: To the extent any claim arises from content generation, model behavior or deployment, responsibility lies with the applicable third‑party provider and the Licensee deploying the Product, not with Licensor.
• Lawful Use: Licensee may use the Product for any purpose that is lawful in the jurisdiction of deployment. Licensee is solely responsible for ensuring compliance with applicable law. Licensor has no obligation to monitor, investigate or police Licensee's use of the Product or third‑party services.
• Revocation for Legal Violations: Licensor may revoke Licensee's access if Licensor reasonably believes the Product is being used in violation of applicable law.

4. Restrictions

Licensee may not:

• Resell, sublicense, distribute or share the Product or derivative works of the Product, unless explicitly permitted in a Product Schedule.
• Offer the Product as a hosted or managed service to third parties.
• Use the Product itself, or any portion of its source code, structure or logic, as training data for any machine‑learning or artificial intelligence system.

Additional restrictions or permissions may be set forth in a Product Schedule.

5. Delivery, Access & Revocation

Access to the Product is provided via Licensor's secure delivery system. Licensee's access may be revoked immediately if Licensee requests a refund, initiates a chargeback, disputes payment, or materially breaches this Agreement or any applicable Product Schedule.

6. Ownership

Licensor retains all right, title and interest in and to the Product and any copies, modifications or derivative works thereof created by Licensee. No ownership rights are transferred under this Agreement.

7. Disclaimer of Warranties

8. Limitation of Liability

9. Termination

This Agreement and any license granted hereunder terminate automatically upon Licensee's breach. Upon termination, Licensee must cease using the Product and destroy all copies in their possession. No refunds will be issued upon termination.

10. Entire Agreement

This Agreement, together with any applicable Product Schedule(s), constitutes the entire understanding between the parties regarding the Product and supersedes all prior or contemporaneous agreements or understandings, whether written or oral.

Product Schedules

Schedule A – LOCUS Symbiote (Branded Use)

Product: LOCUS Symbiote (Branded)

This Schedule supplements the Master Software License Agreement and applies solely to the branded LOCUS Symbiote package.

• Description: The Product consists of the LOCUS Symbiote software package delivered with branding and a required disclaimer. Licensee will receive branded files and may deploy the software on Licensee‑owned or controlled websites.
• Branding & Disclaimer (Required): Licensee must display the following disclaimer verbatim and without modification: "Disclaimer: Locus and The Fort That Holds do not support what is on this page. We sell a tool, not gatekeep how it is used. Type Locus Sent Me for information on how to purchase Locus for yourself." Licensee may not remove, alter or suppress this disclaimer or the phrase "Locus Sent Me".
• Branding: All Licensor branding included in the Product must remain visible. Licensee may not remove or obscure branding.
• Resale: Resale, sublicensing or redistribution is not permitted.

Schedule B – LOCUS Symbiote (White Label Use)

Product: LOCUS Symbiote (White Label)

This Schedule supplements the Master Software License Agreement and applies solely to the unbranded LOCUS Symbiote package.

• Description: The Product consists of the LOCUS Symbiote software package delivered without Licensor branding or disclaimer. Licensee will receive unbranded files and may deploy the software on Licensee‑owned or controlled websites.
• No Branding / No Disclaimer: Licensee is not required to display Licensor branding or the standard disclaimer. Licensee assumes full responsibility for all representations and uses of the Product.
• Resale: Resale, sublicensing or redistribution or any derivative thereof is not permitted under this Schedule. A separate written agreement—priced at $100,000 or more—must be negotiated with Licensor to obtain any resale or redistribution rights.